Our Commitment to Your Privacy
At Lucy's Walks for Paws, we take your privacy seriously. This policy outlines how we collect, use, and protect any personal information you provide when using our website or services. We are committed to ensuring that your privacy is protected at all times.
This privacy policy applies solely to information collected by this website and through our dog walking services. It will notify you of the following: what personally identifiable information is collected from you through the website, how it is used and with whom it may be shared, what choices are available to you regarding the use of your data, and the security procedures in place to protect your information.
What Information We Collect
We may collect the following information when you use our contact form or enquire about our dog walking services:
- Your name — so we know who you are and how to address you
- Your dog's name — so we can give your dog the personal attention they deserve
- Email address — so we can respond to your enquiry
- Phone number — so we can call you to discuss your dog walking needs (optional)
- Your message — details about what you're looking for, so we can provide the right service
We do not collect any cookies, tracking data, analytics, or browsing behaviour information from this website. There are no third-party tracking scripts, no analytics services, and no advertising networks connected to this site.
How We Use Your Information
We use the information you provide solely for the following purposes:
- To respond to your enquiry about our dog walking services
- To arrange a free meet-and-greet with you and your dog
- To provide ongoing dog walking and pet care services
- To contact you regarding any changes to your scheduled walks
We will never use your information for marketing purposes, sell it to third parties, or share it with anyone outside of Lucy's Walks for Paws, unless required to do so by law.
Data Storage and Security
When you submit the contact form on this website, your message is sent securely via Netlify Forms and delivered to us by email. We do not store your information in any database on this website. Any personal information you share with us during the course of our dog walking services (such as your address for pick-ups, house keys, or vet contact details) is stored securely and never shared outside of our business.
We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Your Rights
Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights regarding your personal data:
- The right to be informed — this policy tells you how we use your data
- The right of access — you can ask us what information we hold about you
- The right to rectification — you can ask us to correct any inaccurate information
- The right to erasure — you can ask us to delete your information
- The right to restrict processing — you can limit how we use your data
- The right to data portability — you can request a copy of your data in a machine-readable format
To exercise any of these rights, please contact us by phone or email and we will respond within 30 days.
Third-Party Links
This website contains a link to our Google Business Profile for the purpose of leaving a review. Google's own privacy policy applies when you visit that site. We are not responsible for the privacy practices of other websites.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. This policy was last updated on 1 June 2026.
Contact Us
If you have any questions about this privacy policy, or wish to exercise any of your data protection rights, please contact us:
- Phone: 07387 580774
- Email: lucyswalksforpaws@aol.com
Last updated: 1 June 2026